Susan Armstrong

My guest today is an International Talent Development expert, Speaker and Author, who specialises in Emotional Intelligence in the Workplace.

Her programmes have won the ATD Gold Award for Excellence in Training, and, she has a Leadership programme listed as one of the top 5 Leadership Programmes in the world by  Currently she is a sought-after expert in leading and working in this new COVID reality.

But she has a shocking past, which I am going to ask her to share with us today.  It’s a story that could be the plot to a Tarantino movie, one that she has only just recently begun sharing with the world.

Please welcome author and entrepreneur Susan Armstrong.


Inspiring, entertaining and educating, Susan Armstrong has been changing people’s lives for nearly 30 years, starting with her own. In the last 20+ years Susan has spoken in over 40 countries, developed and trained over 500 workshops and helped over 150,000 people around the world transform their personal and professional lives. Her clients include some of the largest companies in the world. She has designed global programs for such clients as Johnson & Johnson, Philip Morris International, GlaxoSmithKline, Philips, SABIC, and many other public and private sector clients. And, she has a secret…

Homelessness, addiction, and abuse at the hands of a notorious motorcycle gang are not what you would expect to find behind a successful Talent Development Expert, but they are the circumstances that taught Susan that we are responsible for creating our own reality.  While your story might be different, the way you feel and the way you behave – all in the name of what you believe to be the truth – are the same.

In recovering from her self-destructive lifestyle, Susan quickly realised that what she had was a “thinking” problem. Everything she believed to be true about herself and how to get along in the world was wrong and she needed to re-wire her thought processes. She embarked on a mission to learn everything she could about how to effectively interact with the world around her. What she didn’t know is that she was developing her emotional intelligence – the secret weapon for success.

It is emotional intelligence that took Susan from the streets to the boardroom, and it is the “red-thread” running through all of Susan’s speaking and training: how to become an effective leader; how to increase your success in sales; how to navigate through change; how to develop resilience, or how to deliver a powerful presentation. Susan is teaching the basics of emotional intelligence. It is what has made her such an in-demand speaker and trainer. Not only are attendees learning the business skills they need, they are also learning some extremely important life skills at the same time.

Susan Armstrong inspires people to look past their own self-limiting beliefs and take action to achieve a level of professional success previously unattainable. Whether you are a leader, individual contributor, or entrepreneur, Susan is a powerful example of what is truly possible if we just set ourselves free of our own faulty thinking and beliefs.

Recorded on: 18th June 2020


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